Our client's goal is to set himself apart from his competition. His new business' expertise of oil changes and emission tests needed to create an atmosphere that would bring his patrons back again and again. With some thought, our client decided to make an experience for his clientele while waiting for their oil changes. He bought an oven to bake cookies in so while the patrons wait for their oil changes, they can snack on cookies while watching TV or reading magazines. The cookies have been a tasty hit. An added benefit is the aroma of fresh baked cookies that permeates throughout the store.
Their competition generally leaves an air freshener in the vehicle so to be unique our client leaves a luscious
butter mint wrapped in a white wrapper with a red heart and a tag line that says, "We Love our Customers".
The client's business is doing great thanks to fresh baked cookies and luscious, logoed butter mints.
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